As landscape professionals we are here to guide you through the processes, keep you informed, and answer your questions every step of the way. Below is an outline of our processes for a Landscape Construction Project and for Property Maintenance Services.

Landscape Construction Project

Initial Contact
To understand the scope of your project we will discuss “hardscapes” such as walkways, patios, driveways, and retaining walls and “softscapes” such as gardens, plants, and trees. During our conversation we will determine a suitable time to meet with you so that we can assess your property and to learn more about you and your lifestyle. It is recommended to have a budget in mind which will help determine how we can best meet your needs within your means.
A representative from our company will meet with you on-site in order to do a thorough site analysis, listen to your ideas, learn about your lifestyle and how you wish to use your outdoor space, discuss your options, and provide recommendations and pricing. Most projects require a landscape design which can be hand-sketched or computer-generated. A computer-generated design provides a good visual concept of how the end result will look, it takes away most of the guesswork, it allows for revisions to be made before the work has commenced, and it allows for expansion should you decide to change or add other elements to your landscape in the future. Please see our LANDSCAPE DESIGN page for more details.
Upon receiving your request for a computer-generated landscape design we will visit the site in order to take measurements and photos. If you had a renovation done in the past you may have a digital survey of your property done by your architect. This digital survey can help speed up the design process since it provides precise measurements and property line markings. The hardscapes such as walkways, patios, driveways, and retaining walls are designed first. To avoid too many revisions we may wish to review the preliminary hardscape plan with you prior to completing the softscape plan (gardens, plants, trees). When the design is ready we will set up a meeting with you in order to present the design and the landscape proposal.
At your convenience we will meet with you on-site to present the design and the landscape proposal which outlines the details of the project as well as pricing. We will go over the plan and walk the property with you so that you can envision your new outdoor living space and so that we can answer all of your questions. Soon after the presentation meeting a member of our team will contact you in order to follow up on your decision and to answer any additional questions you may have.
Once you decide to contract our company to complete your landscape project, we will set up a meeting in order to sign the contract and pick up a deposit cheque. At this time we can discuss any revisions that are required and finalize the landscape design. We will also advise you of the approximate start date of your landscape project.
Prior to the start of your landscape construction project a member of our team will contact you with the project start date. We will arrange to have public services located such as hydro, gas, water, cable, and telephone. Private buried services such as BBQ gas lines, irrigation, pool lines, and pet fencing are the responsibility of the property owner. Water soluble spray paint in various colours will be sprayed on your property to indicate where the different public services are buried. These locates take approximately 1 to 2 weeks to be completed and each buried service is located by different locating companies.
We will contact you in advance of the start date/time in order for you to make necessary arrangements such as alternate parking, removal of personal items, etc. It is recommended that you are available for consultation during the construction process in the event we come across any unexpected issues, or if there is a need to make a substitution of materials and plants. Your availability will allow you to make a timely decision, which will lessen or avoid project delays. At commencement of the project we will request an instalment payment as per the contract.
When your landscape project is completed we will provide you with necessary information such as maintenance techniques and watering instructions. We will also request your feedback and take photos of the new landscape. At this time your final invoice will be delivered and we will arrange a meeting to pick up the final payment.

Property Maintenance Services

Finding a reputable company that will consistently take proper care 
 of your biggest investment can be challenging. We are proud of our reputation and we invest a great deal in our employees and in our equipment to ensure that we provide the best service. Here is what to expect when you contact us…

Initial Contact
When we receive your request we will ask you some questions to get a good understanding of your requirements and expectations. We will inform you of our services, our processes, and our commitment. And we will set up a date and time to assess your property. Please view our PROPERTY MAINTENANCE page for more information about our services.
A member of our team will meet with you on-site in order to walk the property and to review your needs and concerns. After assessing the entire property we will provide you with an estimate, recommendations, and an explanation of our services. The estimate can be provided on-site or sent to you via email. Soon after our meeting, a team member will follow-up with you regarding your decision and to answer any questions you may have.
Upon receiving your confirmation, we will email you a copy of the contract for your approval. We will also confirm the start date of our services and provide you with invoicing and payment information.

How Can We Help You With Your Landscaping Needs?
We offer a full-range of year-round property maintenance services and we can customize our programs to suit your needs. Click here to get started!
Visit our PROPERTY MAINTENANCE page for more information